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Understanding the Synergy between ERP and BPMS: Streamlining Processes for Success

In the dynamic landscape of modern business, organisations are continually seeking ways to enhance efficiency, optimise workflows, and adapt to ever changing market demands. While the goal of most business software is to increase productivity and profits, many organisations are not sure how to choose the optimal combination of solutions to achieve their goals in an economical, timely manner. Enterprise Resource Planning (ERP) and Business Process Management Systems (BPMS) have emerged as indispensable tools, each playing a crucial role in fostering organisational success.

In this article, we will delve into the distinct aspects of ERP and BPMS and explore how their integration can yield a harmonious and streamlined approach to business operations. Let’s start by looking at the definition of these platforms and some of the key comparisons:

Enterprise Resource Planning (ERP)

Enterprise Resource Planning (ERP) is a centralised software solution that serves as the primary source for storing and managing essential business data (“System of Record”). The system integrates various business processes and functions, providing a unified platform for streamlined and accurate record-keeping, data-management and communication across an organisation.

Business Process Management Systems (BPMS)

Business Process Management Systems (BPMS) is a system of process orchestration that facilitates dynamic and collaborative workflows, involving users in various stages of business processes (System of Engagement”). The platform enables real-time interactions, task assignments, communications and feedback loops across an organisation.

Comparison between "Systems of Record" and "Systems of Engagement"

"Systems of Record" are centralised databases that store structured data, serving as a reliable source for transactional records. In contrast, "Systems of Engagement" focus on interactive and collaborative processes, emphasising user interactions and real-time communication. While Systems of Record ensure data accuracy and consistency, Systems of Engagement prioritise user engagement and dynamic interactions, leveraging technologies for enhanced collaboration and responsiveness.

Integration between "Systems of Record" and "Systems of Engagement"

BPMS often integrates with Systems of Record (like ERP systems), with the emphasis on process efficiency, user involvement and adaptability that aligns with the engagement aspect of business operations.

Streamlining Business Processes through an ERP and BPMS Synergy

While ERP and BPMS serve distinct purposes, their integration creates a powerful synergy that enhances organisational agility and efficiency. The synergy lies in:

Integrated Processes

BPMS can integrate seamlessly with ERP systems, streamlining and automating end-to-end business processes. This integration ensures a smooth flow of information and transactions across various departments.

End-to-End Process Visibility

The integration of ERP and BPMS offers end-to-end visibility into business processes, from initial data input to final output, allowing for better control and management by offering a comprehensive view of both structured and unstructured data.

Unified Data Management

ERP provides a centralised data repository, which BPMS utilises to streamline and optimise processes, ensuring that decisions are based on the most accurate and up-to-date information.


BPMS in combination with BPMN functionality allows for the modelling and optimisation of business processes. When connected to ERP, organisations can easily adapt and modify processes in response to changing business needs without disrupting the underlying transactional data managed by the ERP system.

Efficiency and Automation

While ERP systems focus on managing transactional data, BPMS excels in workflow automation. The synergy ensures that not only are data and transactions accurately recorded in the ERP, but the associated processes are also optimised and automated through BPMS.

User Engagement

BPMS enhances user engagement by providing a user-friendly interface for interacting with business processes. The integration with ERP ensures that user interactions align with the underlying data and transactions stored in the ERP system.

Enhanced Decision-Making

By combining the data-driven capabilities of ERP with the process-driven capabilities of BPMS, organisations can make more informed and timely decisions by providing decision-makers access to real-time insights and analytics. This synergy contributes to better strategic planning and execution.

Continuous Improvement

Integration between BPMS and ERP identifies areas for improvement within processes creating a cycle of continuous enhancement.


In conclusion, ERP and BPMS, when integrated seamlessly, forms a powerful synergy and a dynamic duo that can revolutionise the way organisations operate. By leveraging the strengths of both systems, businesses can achieve unparalleled efficiency, agility, and competitiveness in today's fast-paced business environment.

Contact us to find out more about FlowCentric Processware, and the various seamless integration capabilities with ERP and other enterprise platforms.

Copyright © DnA Digital Technologies s.r.o. 2023



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